Reviewing the job history

The Privileged Access Service creates jobs automatically based on either a daily schedule or an event, or you can manually initiate different types of jobs. You can use the Job History to learn more about jobs processed in the last 30 days.

  • Who requested the job.
  • When the job started and completed.
  • When the email notification was sent.

Note:   Jobs older than 30 days are deleted from the job history.

This section includes the following topics:

Searching for jobs

Use the available search functionality to find the job you want to learn more about. Search functionality includes the following:

  • Searching by keywords

  • Filtering by job type or status (click the down arrow in the search field to view available job filters).

Downloading a job report

The Job Report tab of the Job History page shows a truncated version of the job report for convenience. You can download the entire report in a zip file for additional detail.

To download the job report:

  1. Use the Search functionality to find the job that you want to download a report for, then click the job.

    A truncated version of the job report appears.

  2. Click Download Report.

    A Save As dialog box appears.

  3. Save the report.

    Reports are .txt documents compressed in a zip file.

Viewing job details

The Job Details tab provides details about a job that can help you troubleshoot

  1. Use the Search functionality to find the job that you want to view additional details for, then click the job.

  2. Click Details to see additional job details.

The Job Details tab appears, showing additional detail about the selected job.

Canceling jobs

You can cancel Pending or Running jobs if you want to start a new job to capture new changes that occurred after the current job started. For example, if you have a long-running provisioning job and you want to capture changes to user objects that occurred after the job started, you can cancel the job and start over.

When a cancelled job exits, any changes made by the job to that point remain intact. For example, user objects provisioned prior to cancellation remain provisioned. Start a new provisioning job to complete the provisioning.

To cancel one or more jobs:

Right-click a job and select Cancel or check the box next to each job that you want to cancel and then select Cancel from the Actions menu.

The job status changes to CancellationRequested, and then to Cancelled once the job successfully exits.

If you can’t successfully cancel the job, the status changes to ProcessFailed, and one of the following appears in the SubStatus column:

NotFoundRunning - Although the Job History indicated the job was running, it was not found. You can delete the job from the Job History. NotFoundCreated - The pending job was never created, so there is no job to cancel. You can delete the job from the Job History.

Deleting a job

You can delete completed jobs that are no longer relevant to you. You cannot delete jobs with a status of Pending or Running.

To delete a single job:

  • Right-click a job and select Delete.

To delete multiple jobs:

  1. Click the check box next to each job that you want to delete.
  2. Click Actions, then select Delete.