You can configure for Privileged Access Service to remember the most recent authentication method users used and present them with that method automatically. Users still have the option to select other configured authentication methods. For example, if you have configured email confirmation code and security question as the MFA methods and a user most recently answered a security question to authenticate into Privileged Access Service, then next time this user logs in to Privileged Access Service they will be presented with the security question automatically without needing to select it from the drop-down list.
Note: Android devices do not remember the last used authentication method after enrolling with MFA, but do remember the last used authentication method after launching an app or changing the password.
To remember the last used authentication method:
- Log in to Admin Portal.
- Click Core Services > Policies and select the policy you want to edit or click Add Policy Set to create a new one.
- Click Authentication Policies > Centrify Services.
- Enable the checkbox associated with the Remember and suggest last used authentication factor option.
- Click Save.