Adding Error Logging

You enable error logging to provide a detailed explanation when you receive an error message from the Privileged Access Service. Do not set this field unless you are repeatedly encountering a generic issue which requires you to contact Centrify support. The case is rare that you need to set this option. When you set the option, more detailed information is generated for the error message that you can pass on to the support technician.

To add error logging:

  1. Log in to Admin Portal.

  2. Select the drop-down list next to your log-in account name > select Support.

    The Admin Portal Support window opens.

  3. Select the check box associated with the include diagnostic information in user errors field.
  4. Click Save.