Customizing account workflow notification email

Templates are provided for email notification that is sent when account access is requested, approved, rejected, or cannot be processed. You can use the email templates as-is, or you can customize them.

To customize account workflow notification email:

  1. Open the Admin Portal, click Setting, then General, then click Account Customization.
  2. Scroll to locate the Message Customization section.
  3. Select any of the following message templates to customize the content for access requests:

  4. For more information about customizing message templates, see How to customize email message contents.