Connecting to target systems

You must have the RDP or SSH gateway service enabled for at least one connector to log on remotely to target systems using RDP or SSH. If the gateway service is available for a connector in your infrastructure and you have appropriate permissions, you can log on either by using stored account information or by manually specifying a user name and password.

You can also configure remote connections to use a local Windows client or native UNIX SSH client instead of the default web‑based client. These connections also require the SSH gateway service to be enabled on an available connector to log on to the target system.

Linux and UNIX target systems

If the target system is a UNIX server or a network device that supports SSH, logging on opens a new web-based client SSH session by default. For example, a session window might look similar to this:

Windows target systems

If the target system is a Windows computer, logging on opens a new web-based client remote desktop connection. For example, a remote desktop session window might look similar to this:

For more information about interacting with a target system after logging on using the default web-based browser client, see Using the default web-based client. For information about adding the RDP or SSH gateway service to a connector, see Selecting connector services. For information about selecting the remote client program you want to use for connecting to target systems, see Selecting a remote client. For information about customizing the remote client settings, see Selecting user preferences.