Installing the browser extension

Some applications require you to add the Privileged Access Service Browser Extension to your browser before you can open the application. You have two options for installing the browser extension:

  • Click here in the Admin Portal banner.
  • Launch any application that requires the Browser Extension and install it when prompted.

You only need to add the browser extension one time. Installation instructions are browser specific and are performed when you are logged in to the Admin Portal.

  1. Click the Apps page.
  2. Click "here" in the banner to initiate the download and installation of the browser extension.
  3. Click Run in the pop up window.
  4. Click Next in the Privileged Access Service Browser Extension Setup Wizard to proceed.

    Continue responding to the prompts.

  5. Click Close to exit the wizard.

  6. Close the browser tab used by the wizard.

  7. Click the Tools menu in the Internet Explorer’s tool bar.

  8. Click Manage add-ons.

  9. In the pop-up window, click the Privileged Access Service Browser Extension and click the Enable button.

  10. Click Close.

  11. Restart Internet Explorer.

    You can now open all applications that require the browser extension.

  1. Click the Apps page.
  2. Click "here" in the banner to initiate the download and installation of the browser extension.
  3. The browser opens a new tab to download and install the browser extension.
  4. Click Continue in response to the prompt “Are you sure you want to continue?” at the bottom of the window.

    The browser downloads the extension for Chrome.

  5. Click Add.

    This installs the extension in Chrome.

  6. Close the tab used to download and install the extension.

    You are returned to the Admin Portal Apps screen. You can now open all applications that require the browser extension.

  1. Click the Apps page.
  2. Click "here" in the banner to initiate the download and installation of the browser extension.
  3. Click the Downloads icon in the location bar (or open the Downloads folder) and double-click Privileged Access Service Browser Extension Safari extension (safariextz) file.
  4. Click Install.
  5. Restart Safari.

    The browser extension is installed.

  1. Click the Apps page.
  2. Click "here" in the banner to initiate the download and installation of the browser extension.
  3. Click Allow in the Firefox pop up window.

    Firefox downloads the extension.

  4. Click Install.

  5. Click Add.

  6. Click Restart Now.

  7. Restart your browser.

    The browser extension is installed.

    Note:   Mozilla has discontinued sideloading extensions as of Firefox 73; you will no longer be able to install extensions by placing extensions in the extensions folder.