Sending commands to devices

The Privileged Access Service provides self-service commands you can send to the device. Send commands by doing one of the following in the Privileged Access Service Admin Portal > Profile:

  • Right-click the device in the Devices screen.

    The Privileged Access ServiceAdmin Portal displays a drop-down list with the commands.

The available commands depend upon the following:

  • The type of device you have registered.
  • The device policies that your IT administrator has enabled for you.

The following table lists all of the Privileged Access Service commands for all devices. If the command is not displayed in the pop up menu, it is not available for that device.

Command

Purpose

Lock Client App

Locks the Centrify application on the device.

This command is only available on iOS and Android devices.

Reset Client App PIN

Resets the passcode for the Centrify application on the device. This command is useful when you forget your passcode.

This command is only available on iOS and Android devices.

Email Device Log

Sends the device log file in the device to an email address.

You specify the email address when you click the command. You can also set an option to send the log file when the device is on Wi-Fi only.