Determining collector status and connectivity
You can use the Collector Control Panel to generate a complete diagnostic check of the collector. The diagnostic report includes detailed information about the current status of the collector and the installation and audit store to which the collector sends data.
To generate diagnostics on a collector:
- Log on to a computer with a collector service.
- Click Start > All Programs > Centrify Audit & Monitoring Service > Audit Collector Control Panel to open the Collector Control Panel. >
- Click the Troubleshooting tab.
- Click Diagnostics.
The results are displayed in a Diagnostic Information window. If connections are successful and components are configured correctly, you should see results similar to this:
Establishing connection with Collector: Success Getting collector's current status: Running Getting Collector's current Installation: DefaultInstallation (locally configured) Getting Collector's current Audit Store: Data Source=pysql.py.dev\CENTRIFYSUITE;Initial Catalog=AuditStoreWindows-2018-11-02 Machine IP address(es): 10.140.16.59 Machine is joined to: py.dev Forest: py.dev Using Domain Controller: pydc.py.dev Is Global Catalog Available: True Using Global Catalog: pydc.py.dev Machine is in site: Default-First-Site-Name@py.dev Installations: DefaultInstallation AD Object: py.dev/Program Data/Centrify/DirectAudit/Vegas-Installation-d97d8fc9-7876-4f5b-b161-4a7b3736b8ec Object GUID: 1563b2e1-1ea3-4307-ac51-7c92fdf5cb8a Installation ID: f7b36b73-0384-4283-b6f7-63a1cdb77b17 Audit Stores: AuditStoreUNIX Site(s): (Default-First-Site-Name@py.dev) Subnet(s): None configured Affinity: UNIX Trusted Agents: None configured Trusted Collectors: None configured Audit Store Active Database: Data Source=pysql.py.dev\CENTRIFYSUITE Initial Catalog=AuditStoreUNIX-2018-11-02 Additional Connection Parameters=<none> AuditStoreWindows Site(s): (Default-First-Site-Name@py.dev) Subnet(s): None configured Affinity: Windows Trusted Agents: None configured Trusted Collectors: None configured Audit Store Active Database: Data Source=pysql.py.dev\CENTRIFYSUITE Initial Catalog=AuditStoreWindows-2018-11-02 Additional Connection Parameters=<none> Machine's Installation: DefaultInstallation (locally configured) This machine's Audit Store is 'AuditStoreWindows' based on preferred Audit Store (locally configured) Attempting to connect to Audit Store: Data Source=pysql.py.dev\CENTRIFYSUITE Initial Catalog=AuditStoreWindows-2018-11-02 Integrated Security=TRUE Pooling=True Max Pool Size=1000 Encrypt=True TrustServerCertificate=True Additional Connection Parameters=<none> Connected to Audit Store successfully Done.
You can copy the results to a file and send them to Centrify Support for help.