Enabling detailed logging for the collector service
To enable detailed logging on a collector:
- Log on to a computer with a collector service.
- Click Start > All Programs > Centrify Audit & Monitoring Service > Audit Collector Control Panel to open the Collector Control Panel. >
- Click the Troubleshooting tab.
- Click Options, change the logging level to Trace messages, then click Apply.
- Note the log folder location or click Browse to specify a different location for the log file, then click OK.
- Click View Log to view the current log file.
From the log file window, you can also click File > Save As to save the log file.
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Click Close to close the Collector Control Panel.
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Send an email to Centrify Support with the log file from the location specified in Step 5 as an attachment.
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Open the Collector Control Panel, click the Troubleshooting tab, click Options, change the logging level back to its default setting of Informational messages, then click OK.