Enabling detailed logging for auditing consoles

In most cases, troubleshooting auditing-related issues requires information about the operation of the agent and the collector or database activity. However, in some cases, it might be necessary to capture detailed information about the operation of Audit Manager or Audit Analyzer.

To capture detailed information for Audit Manager:

  1. Log on to a computer with the Audit Manager console.
  2. Click Start > All Programs > Centrify Infrastructure Services 2020 > Audit Manager to open the Audit Manager console.
  3. Select the Audit Manager node, right-click, then click Log Settings.
  4. Change the logging level to Trace messages, then click Apply.
  5. Note the log folder location or click Browse to specify a different location for the log file, then click OK.
  6. Send an email to Centrify Support with the log file from the location specified in Enabling detailed logging for the collector service as an attachment.
  7. Right-click Audit Manager, click Log Settings, change the logging level back to its default setting of Warning messages, then click OK.

To capture detailed information for Audit Analyzer:

  1. Log on to a computer with the Audit Analyzer console.
  2. Click Start > All Programs > Start > All Programs > Centrify Infrastructure Services 2020 > Audit Analyzer> to open the Audit Analyzer console.
  3. Select the Audit Analyzer node, right-click, then click Options.
  4. Change the logging level to Trace messages, then click Apply.
  5. Note the log folder location or click Browse to specify a different location for the log file, then click OK.
  6. Send an email to Centrify Support with the log file from the location specified in Enabling detailed logging for the collector service as an attachment.
  7. Right-click Audit Analyzer, click Options, change the logging level back to its default setting of Warning messages, then click OK.