Running diagnostics and viewing logs for the agent

The Centrify Agent for Windows provides logging and diagnostic services. If you have administrative access on a local computer, you can generate diagnostic information about the operation of the Centrify agent for Windows and view and save the current content of the log file from the agent configuration panel. For example, you can generate diagnostic information about user sessions, user roles, desktops, and elevated account access, as well as detailed information about auditing from the agent configuration panel.

You can view these diagnostics tools either from the Windows system tray or from the agent configuration panel.

  • Centrify icon in the Windows system tray - right-click it and click Troubleshooting, and then the service for which you want diagnostic information.
  • Centrify Agent Configuration - select the service for which you want diagnostic information, then click the Troubleshooting tab.