Understanding change management activities

Change management typically involves testing and installing updates to the operating system or installed applications. For example, most organizations follow a controlled process for reviewing and implementing changes to the operating system because of patches or new releases.

If you are preparing to update the operating system, the support staff should also plan to test that user log-ons and role assignments continue to function correctly after update. If a system patch or update affects the operation of Centrify software, you should contact Centrify Customer Support to determine whether the patch is supported.

Staff members should also periodically review new and maintenance releases of Centrify software to get the latest features, fixes to known issues, and enhancements requested by Centrify customers. After downloading the software, you can review the release notes included in each package to determine what’s changed and the suitability of the update for your organization.