Password reset is a very popular self-service capability for Identity and Access Management solutions: It reduces calls to the help-desk and enables users to become productive quickly. The system allows the user to make a limited number of reset password requests within a specified period.
Note: This feature does not enable the user to unlock their account.
To reset your password (user instructions):
On the login screen, click the Forgot Password link.
A prompt appears asking the user name. (If the user already entered their username using the login screen, it appears in this user name field.)
- Complete the MFA challenges, which are based on the password reset profile.
A new prompt asks you to enter a new password and confirm it.
After resetting the password, you can log in using the normal login screen.