Troubleshooting login issues

If you have installed the Centrify Agent and enabled the privilege elevation service and users can't log in for some reason, try to log in to the agent system in either Windows Safe mode or rescue mode.

We also recommend that you assign some users to the "Rescue - always permit login" role; that way, they can still log in even if the agent providing MFA isn't working for some reason. For details, see Configuring offline multi-factor authentication and rescue users.