You can’t log in to report services in Internet Explorer

Problem: When you log in to Centrify Report Services in Internet Explorer, you cannot successfully log in. You see an error message like this:
“User domain\user does not have required permissions. Verify that sufficient permissions have been granted and Windows User Account Control (UAC) restrictions have been addressed.”

Explanation: If you’re seeing this issue, it may have happened after your first installation or an upgrade in which you created a new SQL Server instance.

Solution: Here are some things for you to try:

  • When you go to launch Report Services, right-click it and select Run as Administrator. This may allow you to log in to Report Services, and from there you can edit the Site Settings for security.
  • Log in to Report Services as an administrator, and go to Site Settings to add your users by way of adding the domain and assign the group or user a role. For details, see Granting access in SSRS to reports.
  • Make sure that you also set permissions for the home folder, as mentioned in the topic mentioned above.