Problem: When you run the installer, you get an error when it tries to install the SQL Server 2008 R2 Express edition for report services. The installer produces the following error: (KB-8172)
The Centrify Report Services Configuration Wizard cannot be completed due to an error that occurred:
The program was unable to install SQL Server on this computer, exit code: 0x851A0017. Please refer to the Centrify Knowledge Base article (KB-4589) for more information on the error code you received. Please fix the issue and run Setup again.
You might also see something like the following errors in the SQL Server log file, which you can locate in a directory such as C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\<number>\Detail.txt.
2017-01-25 12:41:31 Slp: Configuration action failed for feature SQL_Engine_Core_Inst during timing ConfigRC and scenario ConfigRC. 2017-01-25 12:41:31 Slp: Could not find the Database Engine startup handle. 2017-01-25 12:41:31 Slp: The configuration failure category of current exception is ConfigurationFailure 2017-01-25 12:41:31 Slp: Configuration action failed for feature SQL_Engine_Core_Inst during timing ConfigRC and scenario ConfigRC. 2017-01-25 12:41:31 Slp: Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineConfigException: Could not find the Database Engine startup handle. 2017-01-25 12:41:31 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlServerServiceBase.WaitSqlServerStart(Process processSql) 2017-01-25 12:41:31 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineDBStartConfig.ConfigSQLServerSystemDatabases(EffectiveProperties properties, Boolean isConfiguringTemplateDBs, Boolean useInstallInputs) 2017-01-25 12:41:31 Slp: at Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineDBStartConfig.DoCommonDBStartConfig(ConfigActionTiming timing) 2017-01-25 12:41:31 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.ExecuteAction(String actionId) 2017-01-25 12:41:31 Slp: at Microsoft.SqlServer.Configuration.SqlConfigBase.SlpConfigAction.Execute(String actionId, TextWriter errorStream) 2017-01-25 12:41:31 Slp: Exception: Microsoft.SqlServer.Configuration.SqlEngine.SqlEngineConfigException. 2017-01-25 12:41:31 Slp: Source: Microsoft.SqlServer.Configuration.SqlServer_ConfigExtension. 2017-01-25 12:41:31 Slp: Message: Could not find the Database Engine startup handle.
Explanation: The SQL Server Express edition isn’t able to use the encryption protocols provided by the server.
The installation error occurs because TLS1.0/1.1 and SSL 3.0 protocols and some ciphers have been disabled on the server, due to customer security concerns. SQL Server 2008 R2 Express Edition does not support the newer version of cipher suites (such as TLS1.2 with SHA256), while the regular versions of SQL Server with the latest updates or support packs (SP) do.
Solution: Restore the server settings back to the system defaults that allow TLS1.0/1.1, SSL 3.0 protocols and ciphers. After you do that, the installer will successfully complete a report services installation with SQL Server Express edition.